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terms of use

Effective date: 16th March 2026

Last updated: 16th March 2026

 

1. Introduction

 

These Terms of Use (“Terms”) govern your access to and use of www.toa.eco (the “Website”), which is operated by TOTO-TOA Limited, a company registered in New Zealand (“TOTO-TOA”, “we”, “us” or “our”).

 

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website.

 

2. About This Website

 

This Website is made available for general informational, business, and commercial purposes related to TOTO-TOA Limited and its products, services, materials, technology, initiatives, and related activities.

 

We may update, change, suspend, or remove any part of the Website at any time without notice.

 

3. Eligibility and Acceptable Use

 

By using this Website, you represent that:

  • you are legally capable of entering into a binding agreement; and

  • you will use the Website only in accordance with these Terms and applicable laws.

 

You agree not to:

  • use the Website in any unlawful, fraudulent, harmful, or misleading way;

  • interfere with or disrupt the Website or its infrastructure;

  • attempt to gain unauthorised access to the Website, servers, accounts, or networks;

  • introduce viruses, malware, or other harmful code;

  • scrape, harvest, mine, copy, or extract data from the Website using automated or manual means except as permitted by law or with our prior written consent;

  • use the Website to infringe the rights of any person;

  • upload, submit, or transmit material that is defamatory, offensive, infringing, or otherwise objectionable.

 

4. Information on the Website

 

We aim to ensure that information on the Website is accurate and up to date. However, the Website content is provided for general information only.

 

We do not guarantee that the Website, or any content on it, is accurate, complete, current, error-free, or suitable for any specific purpose. You are responsible for evaluating the relevance and accuracy of any information before relying on it.

 

Nothing on this Website constitutes professional, legal, financial, investment, technical, environmental, scientific, or other regulated advice unless expressly stated otherwise.

 

5. Intellectual Property

 

Unless otherwise stated, all content on the Website, including text, graphics, logos, designs, images, audio, video, layout, code, software, documents, and other materials, is owned by or licensed to TOTO-TOA Limited and is protected by applicable intellectual property laws.

 

You may view, download, and print Website content for your own lawful internal, personal, or non-commercial informational use only, provided you do not:

  • modify the content;

  • remove any copyright, trade mark, or proprietary notices; or

  • reproduce, distribute, publish, display, sell, licence, create derivative works from, or exploit the content for commercial purposes without our prior written consent.

 

All trade marks, service marks, logos, and branding displayed on the Website are the property of their respective owners. Nothing on the Website grants any licence or right to use them without prior written permission.

 

6. User Submissions

 

If you submit or send us any enquiry, feedback, suggestion, idea, application, message, or other material through the Website or otherwise (“Submission”), you confirm that:

  • your Submission does not infringe any third-party rights;

  • your Submission is not unlawful, misleading, or harmful; and

  • you have the right to provide it to us.

 

Unless we expressly agree otherwise in writing, you acknowledge that any non-confidential Submission may be used by us for the purpose of responding to you, assessing your enquiry, improving our business, or otherwise operating our business.

 

Personal information included in a Submission will be handled in accordance with our Privacy Policy.

 

7. Third-Party Links and Services

 

The Website may contain links to third-party websites, tools, platforms, or services. These links are provided for convenience only.

 

We do not control and are not responsible for the content, accuracy, availability, privacy practices, security, or terms of any third-party websites or services. Accessing third-party sites is at your own risk.

 

8. Availability and Security

 

We do not guarantee that the Website will always be available, uninterrupted, secure, or free from bugs, errors, or viruses.

 

You are responsible for using appropriate security protections, including antivirus and device security measures, when accessing the Website.

 

We may suspend, withdraw, discontinue, or change all or any part of the Website without notice.

 

9. Accounts and Restricted Areas

 

If any part of the Website allows you to create an account or access restricted features, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.

 

You must notify us promptly if you believe your account or credentials have been compromised.

 

We reserve the right to suspend or terminate access to any account or restricted area at our discretion, including where we reasonably believe these Terms have been breached.

 

10. Purchases, Orders, and Commercial Terms

 

If the Website enables purchases, enquiries, pre-orders, bookings, samples, subscriptions, or other commercial interactions, additional terms may apply to those transactions.

 

We reserve the right to refuse, cancel, or limit orders or requests at our discretion, subject to applicable law.

 

Prices, specifications, availability, and descriptions may change at any time without notice unless otherwise required by law.

 

11. Disclaimer

 

To the maximum extent permitted by law, the Website and all content made available through it are provided on an “as is” and “as available” basis.

 

We make no representations or warranties, express or implied, regarding:

  • the availability, reliability, or security of the Website;

  • the accuracy, completeness, or suitability of Website content;

  • the Website being free from viruses or harmful components;

  • the results that may be obtained from use of the Website.

 

Nothing in these Terms excludes any non-excludable rights you may have under applicable consumer protection laws.

 

12. Limitation of Liability

 

To the maximum extent permitted by law, TOTO-TOA Limited and its directors, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for any loss, damage, cost, or expense arising out of or in connection with:

  • your access to or use of, or inability to use, the Website;

  • reliance on any content on the Website;

  • any interruption, delay, error, or unavailability of the Website;

  • any virus, cyber incident, or unauthorised access affecting the Website;

  • any third-party websites or services linked to or from the Website.

 

This includes, without limitation, indirect, incidental, special, consequential, punitive, or exemplary loss, and loss of profits, revenue, business, opportunity, goodwill, or data, even if we were advised of the possibility of such loss.

 

Where liability cannot be excluded under applicable law, our liability will be limited to the minimum extent permitted by law.

 

13. Indemnity

 

You agree to indemnify and hold harmless TOTO-TOA Limited and its directors, officers, employees, contractors, affiliates, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or related to:

  • your misuse of the Website;

  • your breach of these Terms; or

  • your violation of any law or the rights of a third party.

 

14. Privacy

 

Your use of the Website is also subject to our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect personal information and how we use cookies and similar technologies.

 

15. Termination

 

We may suspend, restrict, or terminate your access to the Website at any time, with or without notice, if we reasonably believe that:

  • you have breached these Terms;

  • your use of the Website creates risk for us or others; or

  • suspension or termination is necessary for legal, technical, or operational reasons.

 

Any provisions of these Terms that by their nature should survive termination will continue to apply after termination.

 

16. Governing Law

 

These Terms are governed by the laws of New Zealand, unless otherwise required by mandatory consumer protection laws in your place of residence.

 

You agree that the courts of New Zealand will have non-exclusive jurisdiction in relation to any dispute arising out of or in connection with these Terms or the Website, subject to any rights you may have under applicable law to bring a claim in another jurisdiction.

 

17. Changes to These Terms

 

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page.

 

By continuing to use the Website after updated Terms are posted, you agree to the revised Terms to the extent permitted by law.

 

18. Contact Us

 

If you have any questions about these Terms, please contact us:

 

TOTO-TOA Limited

PO BOX 290, Wellington, 6140, New Zealand

hello@toa.eco

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